Maintenance and repair Since things can sometimes break, our technical department will repair any plier stapler manufactured by us. This service is free of charge during the 24-month guarantee period, even for parts subject to wear (except for when the damage is caused by improper use). Ensuring that your business continues as smoothly as possible
We generally attend to repairs immediately. As with the repair, so with the orders: our shipments are generally sent on the same day — in 90% of the cases according to our internal statistics.
Free loan units
If you are unsure which model is right for you, we provide you with a unit that you can try out before your purchase. You can then make your purchase when you are certain that the device fulfils your requirements.
Also during repairs
If you send us a device for repair that is essential to your production process, we also provide you with a temporary replacement.
The Technical Manager, Ms. Dipl. Ing. Michaela Kilian, will look personally after your request:
Tel. +49 (6431) 21 21 48 12
Fax.+49 (6431) 21 21 48 22
kilian@anker-tex.de |
